Privacy Policy

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Welcome to Impro Fintech's Privacy Policy. We want to assure you that we take your privacy seriously, and we're committed to protecting your personal information. When we say "we" or "us," we're referring to the legal entity Impro Fintech registered under the laws of India.

Our Commitment To Your Privacy

We act as both the "data controller" and "processor" for your personal information, meaning we're responsible for how it's collected, processed, and used. We only gather personal information for legitimate reasons and take every precaution to ensure its accuracy.

Changes To Our Policy

Just like your preferences, our Privacy Policy may change from time to time. We'll keep you in the loop about any significant updates through the contact information you've provided. If there are major changes, we'll also give you the option to opt out, as required by law.

Why We Collect Your Information

We collect specific types of information to meet legal requirements related to anti-fraud, anti-money laundering, and know-your-customer obligations under Indian law. If you want to use our services, we'll need this information.

Your Information In Safe Hands

Rest assured, your personal information won't be casually tossed around. In cases of legitimate requests from law enforcement, regulatory authorities, or in defending legal claims, we may process your data. If your information is needed for an inquiry or dispute, we won't hit the delete button—it'll stay securely stored until the issues are completely resolved.

At Impro Fintech, your privacy matters. If you have any questions or need more information, we're here to help. Thanks for trusting us with your data!

Data Gathering And Security

Hey there! We're here to break down how we handle your personal data on Impro Fintech's. We take privacy seriously and want you to know exactly what we do with the information you share with us.

What We Collect And How We Use It

When you swing by our website or engage with us for goods and services, we gather and store some information to keep things running smoothly. Here's the lowdown:

Contact Information:

  • Your name, date of birth, gender, address, email, and phone number(s)

We use this info to:

  • Process your registration or application
  • Welcome you as our awesome customer
  • Provide and manage our services, including your account
  • Keep you posted on important updates, like changes to fees and terms

Know Your Client (Kyc) Details

We take this seriously, folks. To comply with regulations and keep things on the up and up, we collect:

  • Passport or official ID
  • Photos
  • Proof of identity
  • Financial records
  • KYC and PEP investigation findings
  • Personal info like turnover and activity type

We use this data to:

  • Nail those regulatory compliance audits
  • Verify the legitimacy of our clients
  • Combat fraud, money laundering, and other shady activities

Your Account Details

Your secret's safe with us! We collect and use:

  • Your password
  • Account information
  • Marketing choices

This helps us:

  • Provide you with top-notch services
  • Manage and maintain your account
  • Stay in the loop with you about your account and our offerings

Rest assured, we've got your back when it comes to privacy. If you have any questions or need more info, feel free to reach out. Thanks for trusting Impro Fintech with your data!

How Long We Keep Your Info

Hey there! Would you like to know how long we keep your data at Impro Fintech ? We've got the deets:

For Our Valued Customers:

For as long as you're rocking an account with us, plus an extra five years, we'll keep hold of your customer and account application info. If you decide to throw a claim our way, we'll hold onto it until we've had a chance to respond. Even if your application gets a thumbs-down, we'll stash your info for a reasonable amount of time in case you want to try again.

For Website Visitors:

If you're just checking out our website without becoming a customer, don't worry – we won't cling to your info for too long. Generally, we'll keep data about your visit for a year, or less.

Business Partners And Suppliers:

For as long as we're in cahoots with your business, and even if you've left without us knowing, we'll hold on to info about our contacts. If there's any gold in our conversations that's important for our dealings, we might keep it a bit longer.

Want To Bid Farewell To Your Data?

If you want your personal info deleted, just give our support team a shout. We're here to help!

Who Gets A Peek

We may occasionally share your personal information with our contractors, employees, and other parties, depending on the specifics of each situation.

  • Our trustworthy contractors, employees, and partners, depending on the situation.
  • If we turn your data into a mystery format (anonymous or aggregated), it stops being personal info.
  • Prospective buyers of our company and savvy advisers like lawyers, accountants, IT whizzes, and consultants might get a glimpse.
  • If the law or regulations come knocking, we may have to share with third-party organizations.

Employing Cookies

We want to make sure you're aware that when you use our Impro Fintech website, known as Impro Fintech, cookies come into play. These are data files stored on your browser. By visiting Impro Fintech and enabling cookies through the provided tools, the website will automatically install and utilize cookies on your browser.

Your Legal Rights

Your privacy matters, and under the GDPR, you have certain rights. We've outlined them below in a more straightforward, humanized version:

Right to Information:

You're in the know with this notice, covering your right to information.

Access and Inquiry:

If we're processing your information, you can ask us about it and request access to your personal data. We'll provide a copy along with additional details. However, we may not share it if it affects someone else's rights or freedoms.

Data Updates:

If your personal data is incomplete or incorrect, you have the right to ask for updates.

Deletion or Erasure:

Under specific circumstances, like revoking consent or no longer needing your data, you can request its deletion. There are exceptions, such as legal requirements or supporting a claim.

Processing Halt:

If you want us to verify or determine the purpose of your data, you can request a pause in processing certain personal information.

Data Transfer:

You can ask for the transfer of some personal information to another entity, as per your permission or a pre-existing arrangement.

Objection:

Object to the processing of your data based on legitimate interests. However, we may continue if it serves our interests or is necessary for legal reasons. If your data is used for direct marketing, you have the right to object.

Automated Decision Challenges:

If an automated decision significantly impacts you, challenge it and request a reevaluation.

Complaints:

You have the right to lodge a complaint with a supervisory body, preferably in the country you reside, where our headquarters are, or where you believe data protection laws have been breached.

Remember, the exercise of these rights might be restricted in certain situations, so feel free to reach out if you want to discuss or use any of these rights. Your privacy is our priority at Impro Fintech.

Information Protection

Your privacy is of utmost importance to us, and safeguarding your personal data is a commitment we take seriously. We've implemented a range of measures—administrative, technical, and physical—to ensure that unauthorized parties can't access or misuse your information.

Links To External Websites

Our website may include links to other sites, like our partner networks, advertisers, and social networks. These links may be found in our newsletters, email updates, and other communications. It's important to note that the privacy of your personal information on these external websites isn't covered by our Privacy Policy. We have no control over how these sites handle your data. Clicking on any of these links means your information will be collected and processed according to the specific privacy policies of each respective website. Be sure to review the privacy policies of these sites for details on data collection and processing related to social sharing features.

Automated Decision Making

To enhance your experience, our services and information may be customized based on your transaction history and country of residence. For instance, if you frequently transfer money between different currencies, we might notify you of new product updates or features tailored to your needs. Rest assured, we take every precaution to ensure your security and privacy in these instances, using pseudonymized data where appropriate.

Children

We do not intentionally collect data from individuals under the age of 18. If you are under eighteen, you are not permitted to use our services or provide us with any personal information. If you believe that we may have information about an individual under the age of 18, please contact us.

Contact

For any questions or concerns regarding our Privacy Policy, don't hesitate to reach out to Impro Fintech:

Email: [email protected]

Your trust is vital to us at Impro Fintech, and we're here to ensure that your privacy is protected every step of the way.